What the Property Looks Like, Right Now

A Condition Report is an independent, on-the-ground look at a property's physical state, deficiencies, occupancy, marketability and general upkeep, documented by an inspector who visits in person. There's no opinion of value, just a factual, photo-backed account delivered fast, so you can act on current information rather than what was true at the last appraisal.

Condition Reports stand on their own — They're not tied to a GSE property data collection format, and they're not a substitute for confirming completed repairs. For either of those, our PDR/PDC or 1004D teams can help.

What You Get

  • A plain, factual read on current condition and marketability
  • Photos of deficiencies, deferred maintenance and occupancy
  • Flexible scope, from drive-by exterior to full interior walkthrough
  • Findings delivered through Jaro-powered field technology
  • Staff appraisers and a real estate agent panel for coverage and speed

One Question, Answered Fast: What's the Condition Today?

Servicing decisions, refinance due diligence and portfolio risk reviews all depend on knowing what's happening at the property right now. Our experts visit, document what they find and send back a factual, photo-backed report, without the time or cost of a full appraisal.

If a report surfaces something serious, such as major disrepair, an unexpected vacancy or safety concerns, it can point you to next steps, including whether a fuller review or full appraisal makes sense. Most condition reports simply confirm the property is as expected, so you can move forward with confidence.

Whether you're monitoring a portfolio, supporting a refinance or need a standalone condition check, our process supports:

Inspections scoped to what your review actually needs

Automated quality checks before a report reaches you

Fast turnaround so servicing decisions aren't left waiting

Full visibility into order status, from request to completion

Photo evidence tied to every deficiency or condition note

Occupancy and marketability findings, not just a condition score

Reporting formatted for lender and investor review

The Technology Behind Every Report

Our condition reports run on Jaro, the appraisal technology suite Opteon built with our sister company, Ascent Software Group. Inspectors capture photos, notes and condition findings in the field with JaroInspect, and the report reaches you in a consistent, review-ready format.

Reports delivered from the field


JaroInspect lets inspectors complete and send findings on-site.

Rapid turn times


Less lag between the visit and a report in your inbox.

Automated quality control


Checks run before a report reaches you.

Detailed reporting and tracking


Full visibility into every order, from request to completion

Why Lenders Choose Opteon for Condition Reports

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A Single Point of Contact

A dedicated client experience manager stays with your account, so you're never explaining your needs from scratch.

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A Broader Field Network

200+ staff appraisers, a 16,000+ panel and trusted third-party inspection partners, plus a real estate agent panel that adds reach and speed for condition-only work that doesn't need an appraiser's license.

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Jaro-Powered Reporting

Photos, notes, and condition findings move from the field to your inbox in a consistent, review-ready format.

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Built for Servicing, Not Just Origination

From portfolio monitoring to refinance diligence, our condition reports fit wherever your loan lifecycle needs a current, factual check.

Need an independent read on a property's condition?


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