Revolutionizing the Appraisal Market
We’re elevating the customer experience for lenders, brokers, and consumers across the country.
Our Story
Opteon AMC
In 2005, the Australian appraisal industry was facing the same challenges as the American market including slow turn times and a dwindling number of qualified appraisers. Our solution – unite a team of experienced appraisers throughout Australia and New Zealand and equip them with world-class field technology. Today, we are bringing our revolutionary solution to the United States with Opteon AMC. Our mission is to deliver a rapid digital mortgage experience with world-class customer service and resources at your fingertips.
Since our expansion into the US, Opteon AMC has brought several partners under the Opteon name, including Apex Appraisal Services, Valuation Partners, Summit Valuation Solutions, and Northeastern Appraisal Associates.
Why work with us?
Opteon AMC provides appraisals through our nationwide network of over 16,000 panel appraisers. Our elite team of experts across the United States enables a regionalized approach that drives faster turn times, streamlined communication, and a frictionless lender experience.
![timeline (1)](https://opteonsolutions.com/hs-fs/hubfs/timeline%20(1).png?width=256&height=256&name=timeline%20(1).png)
Automated Milestones
We automatically update order milestones to drive continuous communication throughout the loan cycle.
![team](https://opteonsolutions.com/hs-fs/hubfs/team.png?width=256&height=256&name=team.png)
Local Representatives
We build relationships with local appraisers to serve most markets in the US and drive rapid turn times.
![prioritize](https://opteonsolutions.com/hs-fs/hubfs/prioritize.png?width=256&height=256&name=prioritize.png)
Prioritized Orders
Our team of panel appraisers can prioritize order due dates.
![customer-service](https://opteonsolutions.com/hs-fs/hubfs/customer-service.png?width=256&height=256&name=customer-service.png)
Dedicated Customer Experience Manager
Your success is our priority – which is why we provide a customer experience manager to ensure everything runs smoothly.
Meet Our Leaders
![Headshot of Chris Knight](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Chris-%20headshots%20-0421223193-full.jpg)
Chris Knight
Group CEO
![Headshot of Lee Trice](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Lee%20-%20headshots%20-0421223246-full.jpg)
Lee Trice
Managing Director of Opteon USA
![Headshot of Kevin Groff](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Kevin-%20headshots%20%2011-8-221868-JPEG%20-%202048px%20for%20web%20use.jpg)
Kevin Groff
Executive Vice President of US Finance
![Headshot of Greg Bernstein](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Greg%20-%20headshots%20-0421223315-full.jpg)
Greg Bernstein
Executive Vice President of Strategy & Growth
![Headshot of Ben Clark](https://opteonsolutions.com/hubfs/Ben_Website_Headshot_final.png)
Ben Clark
US General Counsel
![Headshot of Heather McLaughlin](https://opteonsolutions.com/hubfs/heather_mclaughlin.png)
Heather McLaughlin
Executive Vice President of Operations
![Headshot of Michael Floyd](https://opteonsolutions.com/hubfs/michaelfloyd_headshotv3.png)
Michael Floyd
Chief Appraiser
![Headshot of Chris Knight](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Chris-%20headshots%20-0421223193-full.jpg)
Chris Knight
Chris Knight is Chief Executive Officer of Opteon Global. Since taking on the role of CEO in 2016, Chris has cultivated a growth culture through initiation and support of more than 20 acquisitions throughout the United States, Australia, and New Zealand.
In 2021, Chris relocated from Australia to the United States to further grow Opteon USA which provides both appraisal management and staff appraisal services. He is passionate about market disruption through development of great people, process, data software, and technology. By leveraging strategic partnerships, Chris aims to replicate the success Opteon has had in other markets to bring consistent same-day appraisals to the United States.
In addition to being a certified Australian valuer, Chris also has an accounting background and dual master’s degrees in Business Administration and Business Property. On a personal note, Chris is a licensed pilot and golfer.
![Headshot of Lee Trice](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Lee%20-%20headshots%20-0421223246-full.jpg)
Lee Trice
Lee Trice founded The Trice Group in 1987. After growing that firm to become the largest appraisal company in the MidAtlantic Region, Lee co-founded Valucentric with Real Valuation Services to replicate that success on a national scale. In 2021, Valucentric was acquired by Opteon to escalate growth around AMC, Appraisal Staff, and PropTech SaaS solutions. Lee was awarded professional designations from the Appraisal Institute and RICS, which is a global and multi-discipline valuation professional organization.
![Headshot of Kevin Groff](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Kevin-%20headshots%20%2011-8-221868-JPEG%20-%202048px%20for%20web%20use.jpg)
Kevin Groff
Kevin has over 20 years of experience working in Finance with diverse industry experience including biotech, manufacturing and commercial real estate for both private, public, and non-profit companies, most recently with American Premier Builder. He specializes in FP&A, financial modeling, M&A activity, budgeting and forecasting, strategic planning, and driving operational efficiencies. He is focused on bottom line results through building efficient processes and interdepartmental collaboration.
![Headshot of Greg Bernstein](https://opteonsolutions.com/hubfs/Website%20Redesign%20Assets%20-%202023/headshots%20compressed/Greg%20-%20headshots%20-0421223315-full.jpg)
Greg Bernstein
Greg has more than 15 years experience in the real estate industry, and managed multiple companies in the space before founding Value Trend Solutions (VTS) in 2009. Serving as the organization’s Managing Partner, Greg helped to position VTS for long term success which led to an eventual partnership with Opteon in 2018. In his current role, Greg focuses on sustainable financial health, responsible growth, operational excellence, and corporate culture.
![Headshot of Ben Clark](https://opteonsolutions.com/hubfs/Ben_Website_Headshot_final.png)
Ben Clark
In Ben’s role as US General Counsel, he is responsible for the Company’s American legal & risk functions and manages the US Compliance Department. Ben is a senior corporate lawyer with significant experience as in-house legal counsel with real estate settlement service providers, particularly in the mortgage industry, as Ben served as in-house legal counsel for Platinum Home Mortgage and Guaranteed Rate from 2013 to 2023. Along the way, Ben has focused on general corporate governance and regulatory compliance, and has significant exposure in mergers & acquisitions, labor & employment law, and corporate litigation. Ben brings a business sense to his legal work, always striving to find a way to support our business initiatives in a manner that safeguards the Company from undue legal or regulatory exposure.
![Headshot of Heather McLaughlin](https://opteonsolutions.com/hubfs/heather_mclaughlin.png)
Heather McLaughlin
In her nearly 15 years in the mortgage industry, Heather has gained significant leadership experience in mortgage lending, risk management, collateral policy, appraisal operations, and innovative valuation product development. Helping to pioneer the modernized appraisal, she is passionate about developing progressive solutions to meet the needs of the future of our industry. In her current role, Heather focuses on creating efficiencies by utilizing cutting-edge technology and streamlined processes to deliver superior quality reports to help our clients meet the needs of their borrowers.
![Headshot of Michael Floyd](https://opteonsolutions.com/hubfs/michaelfloyd_headshotv3.png)
Michael Floyd
With nearly 30 years of management-level experience in appraisal, appraisal review, appraisal training/instruction, vendor quality control, and AMC/valuation compliance, Michael is a seasoned industry veteran. He was one of the original founding members of StreetLinks Lender Solutions, where he served as Chief Appraiser and Senior Vice President of Compliance for nearly a decade. He continued in that role through the company’s acquisition by Assurant Mortgage Solutions. Most recently, Michael held the position of Chief Appraiser at First Look Appraisals, a national Appraisal Management Company based in Chicago, IL. Opteon looks forward to the expertise and leadership Michael will bring to the team.
Meet Jaro – The Valuation Technology of Tomorrow
We aim to be the most technologically advanced appraisal management company in the industry – which is why we brought on a technology partner to develop our own suite of appraisal technology. Through our innovation and technology, we’ve created a world-class tech infrastructure that’s designed to deliver rapid turn-times and create a seamless, end-to-end experience for our appraisers and lenders.
- Intelligent and customizable workflows
- Detailed reporting and tracking
- Underwriting tools
- 200+ AI quality control checks
- Lightning-fast processing and smart features
- Help with CFPF and other compliance reporting
- The leading order search function in the industry
The Latest News & Insights
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Interested in learning more about what Opteon AMC can do for you? Reach out to us with your inquiries, and an Opteon team member will get in touch with you soon.
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